We are one of the country's leading providers of language training to companies and government departments and work with a large network of language trainers across multiple languages and locations.
We are now looking for a Course Administrator to join the team to ensure the smooth running of day-to-day operations. The role will primarily act as a key point of contact for course administrative queries, performing all administrative tasks involved in course management and accurate processing of course administration data to support the Account Managers.
As a business, we pride ourselves on our results-driven, high integrity culture and the position requires you to be a competent and highly self-motivated person willing to learn and grow with the business.
Your main responsibilities will include:
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- Responding to teacher and student queries
- Monitoring team email inboxes
- Creating course timelines in Excel, updating on a monthly basis by cross-checking against lesson attendance records and investigating/highlighting discrepancies
- Create course documentation, report templates and attendance sheets
- Logging receipt of progress reports from teachers
- Enrolling students/teachers to courses
- Arranging covers for teachers
- Liaising with students and teachers to confirm lesson schedules and room allocations
- Updating various Excel spreadsheets with data at key points in the month, identifying, investigating and correcting mistakes/discrepancies
- Setting up course records in the database accurately and precisely
- Updating course records with up to date information
- Uploading various reports on the systems
- Setting up accounts to access VLE platform for new trainers and students
- Placing and coordinating book orders (keep records accurate)
- Arranging delivery of materials to the Language centre, teachers and students
- Liaising with Finance department to resolve discrepancies over teacher pay claims
- General office duties required for the smooth running of day-to-day operations
The ideal person in the role will:
- Have excellent organisational skills and high attention to detail
- Have excellent Excel skills
- Be very comfortable with technology
- Able to prioritise tasks effectively
- Be an articulate and good communicator – both written and spoken
- Data entry and verification skills
Experience in an administrative role is essential. Willingness to work hard, an aptitude for learning and solution/ result orientation will determine success in the role.
This is a remote role working fully from home, although there may be a need to meet with other London-based colleagues for occasional team days.
Job Types: Full-time, Permanent, Temp to perm
Salary: £22,000.00-£25,000.00 per year
Benefits:
- Work from home
Schedule:
- Monday to Friday
Education:
- A-Level or equivalent (preferred)
Experience:
- Administrative: 2 years (required)
Language:
- English at full professional level (required)
Work authorisation:
- United Kingdom (required)
Work Location: Remote
